These are general scanning hints about what you should and should not do. Some have been taken from our forum, so thanks to everyone who shared their experiences there!
Adjust your camera settings (aperture size, exposure time) and room brightness so that the camera image looks approximately like the ones in our online manual and in our example movies (download section). In the camera image, the laser line should be as thin as possible, but still a strong bright line. The rest of the image should be as dark as possible, even black, especially when you have neon light in your room (because it flickers).
We really have obtained surprisingly good results with a cheap webcam (640*480 pixels, 20 Euro) and a cheap line laser (10 Euro). So before buying expensive equipment, try to improve your setup (room, background, camera settings, …)
If the object reflects the laser light onto itself (e.g. from the shoulder to the face of a bust), you must turn down the brightness (aperture size, exposure time…) so that these reflections are not or hardly visible in the camera image. Otherwise you will get faulty values there.
If interlaced mode cannot be deactivated, you should move the laser as slowly as possible!
In the moment you press “Start”, the laser should not be visible to the camera. From then on, the light condition in your room should not change anymore. If they change, press “Pause” and “Start” again.
When you take a snapshot for the texture, the eyes can be open again.